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We are unable to give an exact date or time for the delivery as the parcel will delivered within the approximate 1-3 days (unless stated otherwise) that we advise from the dispatch date. All delivery dates should be estimated from the date the order is despatched which is usually approximately 1-3 days from this date. You must allow at least 48 hours for pick and pack before dispatch. All dates for delivery which include other courier services i.e. DHL, DPD, PARCELFORCE should be calculated from the date of dispatch and not from the date of order.

International orders not sent via DHL, DPD or Parcel Force would usually require 5-12 working days for orders to be delivered to the customs agency of the delivery country.

Additional information sent from the couriers such as text messages and emails are not a guarantee of the exact delivery times. This can sometimes be sent in error and is not an exact representation of the timescale. Always confirm with the sender for the exact dispatch information for precise and more accurate information. We are not liable for delays calculated based on provided delivery estimates of the courier company in charge or other third parties.

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